Director

Job Description & Requirements

Position: Director – Restaurant Operations & Business Management

We are seeking an experienced and results-driven Director to oversee the overall business operations, strategic planning, financial performance, and growth of our food and beverage business. The successful candidate will be responsible for ensuring operational excellence, profitability, customer satisfaction, and sustainable business development.

Key Responsibilities

• Develop and implement business strategies to improve revenue, profitability, and operational efficiency.

• Oversee daily restaurant operations, ensuring high standards of food quality, service, and customer satisfaction.

• Manage business budgets, financial planning, cash flow, cost control, and overall financial performance.

• Lead recruitment, staff management, training, performance evaluation, and workforce planning.

• Develop and implement marketing strategies, promotional campaigns, and digital marketing initiatives.

• Identify new business opportunities, partnerships, and potential expansion plans.

• Manage supplier relationships, purchasing strategies, inventory management, and procurement costs.

• Establish and monitor key performance indicators (KPIs), sales targets, and operational objectives.

• Ensure compliance with applicable Singapore regulations, including food safety, employment, and workplace requirements.

• Develop standard operating procedures (SOPs) to improve productivity and service consistency.

• Oversee online food delivery platforms, customer engagement, and brand development.

• Analyse business performance and prepare management reports to support strategic decision-making.

• Provide leadership and direction to restaurant managers, supervisors, and operational teams.

• Represent the company in business negotiations and maintain relationships with key stakeholders.

Job Requirements

• Relevant experience in business management, restaurant operations, or the food and beverage industry.

• Strong leadership, strategic planning, and decision-making abilities.

• Good understanding of financial management, budgeting, and cost control.

• Experience in sales, marketing, business development, and operational management.

• Ability to manage multiple business functions and lead diverse teams.

• Strong communication, negotiation, and problem-solving skills.

• Knowledge of Singapore’s F&B industry and relevant regulatory requirements is advantageous.

• Ability to work independently and take responsibility for overall business performance.

• Willingness to work flexible hours when required by business operations.

Only shortlisted candidates will be contacted.