Field Service Engineer - AIS

Accountabilities: The Field Service Engineer will be responsible for executing complex field service activities, ensuring high-quality technical support, customer satisfaction, and reliable operation of high-voltage equipment. The role requires strong troubleshooting capabilities, independent decision-making, and the ability to lead projects in the field.

Perform advanced field service operations with limited supervision, including installation, commissioning, maintenance, and repair of high-voltage equipment.

Troubleshoot electrical and mechanical system failures, identify root causes, and implement effective solutions.

Provide exceptional customer service by understanding client needs, anticipating issues, and delivering timely technical support.

Conduct testing, inspections, and diagnostics on high-voltage systems and related equipment.

Support substation construction activities and ensure technical standards and safety requirements are met.

Lead field service projects, coordinate activities, and provide technical direction to crews when required.

Analyze operational challenges and recommend improvements to enhance equipment performance and service delivery.

Develop opportunities for additional services by identifying customer needs and potential business opportunities.

Prepare technical documentation, reports, and service records using relevant software tools.

Collaborate with internal teams to improve processes, customer experience, and overall operational efficiency.

Requirements:

The ideal candidate brings strong electrical and mechanical expertise, hands-on field service experience, and the ability to independently manage complex technical assignments. Candidates should demonstrate excellent problem-solving skills, customer focus, and the ability to work effectively in demanding field environments.

More than 5 years of experience in technical field service, electrical engineering, industrial maintenance, or a related discipline.

Strong mechanical and electrical aptitude with experience diagnosing and resolving complex equipment issues.

Hands-on experience working with high-voltage equipment, including systems up to 800kV.

Knowledge of electrical testing procedures, commissioning activities, and substation construction.

Technical education, trade certification, or degree in electrical engineering, mechanical engineering, or a related technical field.

Experience leading or coordinating field crews and managing service activities.

Ability to work independently, prioritize tasks, and make sound technical decisions in the field.

Proficiency with Microsoft Office tools and technical testing software.

Strong communication skills with the ability to interact professionally with customers and internal teams.

Valid U.S. driver’s license and willingness to travel extensively, including approximately 80% travel.

Must have existing authorization to work in the United States.

Benefits:

Competitive full-time compensation package.

Remote work flexibility with assignments across multiple U.S. locations.

Opportunity to work with advanced high-voltage technologies and large-scale energy infrastructure.

Professional development and career growth opportunities within a global organization.

Collaborative and inclusive work environment focused on innovation and sustainability.

Opportunity to make a direct impact on energy reliability and customer operations.

Exposure to diverse technical challenges and hands-on engineering projects.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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