Senior Manager, Data & AI Strategy

Harbor is seeking a Senior Manager, Data & AI Strategy to join our growing team. Our team partners with law firms to drive data modernization strategies that support business transformation, innovation, and AI readiness. As Senior Manager, you will lead strategic client initiatives focused on improving data architecture, operational insights, and practice data enablement across the legal ecosystem.

You will serve as a trusted advisor to our clients, helping them develop how they manage, structure, and utilize their data. You will lead teams, mentor professionals, and serve as a subject matter expert at the intersection of data, technology, and legal business operations. You’ll also play an important role in growing Harbor’s thought leadership and presence in the market through presentations, contributions to solution development, and collaboration with colleagues across teams.

This is a full-time, remote position open to candidates based in the United States or Canada.

Job Duties + Responsibilities:

Lead client engagements focused on data and AI strategy, modernization, and governance, with an emphasis on legal and professional services organizations

Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders

Design solutions that support centralized enterprise data for people, organizations, and matters

Define and lead initiatives that structure, capture, and analyze practice-level data, collaborating closely with attorneys and business teams

Deliver hands-on support and strategic guidance around tools such as data catalogs, MDM platforms, data lakes/warehouses, BI solutions and AI technologies

Support legal AI enablement efforts through curated data initiatives and AI/analytics project design

Present Harbor’s vision and client solutions at executive-level meetings and industry events

Collaborate across Harbor teams to build integrated, multidisciplinary solutions for clients

Mentor junior team members, supporting career development and fostering a culture of excellence and curiosity

Guide teams through process improvement initiatives, contributing to the design and implementation of new standards and solutions

Communicate complex strategies and recommendations clearly to both technical and non-technical audiences, including internal and external stakeholders

May lead cross-functional teams and external collaborators to support successful strategy implementation and adoption

Manage project delivery in alignment with project scope and available resources.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree required; advanced degrees or certifications in business, data, or technology-related fields preferred

Minimum 10 years of experience in legal or professional services organizations, with significant client-facing responsibility

Practical knowledge of executing strategies, managing teams, and overseeing projects within a data-focused function

Strong understanding of how legal organizations use data to support operational performance and business decision-making

Demonstrated experience with enterprise data strategies, including people, client, and matter data domains

Familiarity with legal business services, law firm practice group operations, and/or corporate legal department functions

Strong written and verbal communication skills, including the ability to influence stakeholders and explain data concepts to broad audiences

Ability to make moderate to significant improvements in process, systems, or products to drive function performance

Demonstrated leadership in building short-term operational plans and implementing process improvements within established budgetary parameters

Experience managing small to mid-sized teams with oversight of hiring, performance, and team development

Demonstrated ability to collaborate cross-functionally and provide input to new processes or standards

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.