Staff – Letter Fulfilment & Data Entry (Application Fulfilment)

Job Title:   Staff – Letter Fulfilment & Data Entry  (Application Fulfilment) Roles & Responsibilities: Receive and process online and hardcopy applications. Scan, enter, update and maintain application data and documents. Track applications through to outcome-letter mailing. Maintain accurate records and filing in accordance with SOPs. Handle public enquiries professionally and empathetically. Follow authority procedures, confidentiality and security requirements. Requirements: GCE ‘O’ Level or recognised equivalent. Minimum 2 years’ experience in Assistance Scheme Application Processing, government assistance, social welfare or similar programmes. Basic proficiency in Microsoft Word, Excel and Outlook. Able to clear Singapore Government internal security clearance.