PM Delivery Specialist

Job purpose

Responsible for planning, coordinating, and ensuring the successful execution of projects within the corporate applications and technology domain. Manages project delivery activities by applying best practices in project management, ensuring alignment with business objectives, and maintaining adherence to governance and compliance standards. Collaborates with cross-functional teams and stakeholders to drive timely delivery, manage risks, and optimize resource utilization.

Key activities, responsibility & accountability

Demand management responsibilities and accountabilities

Facilitates workgroups to deliver defined goals and outcomes.

Provides support, guidance, and suggestions to workgroups and teams to learn collaborative problem solving and improve their team performance.

Creates shared responsibilities and sustainable agreements with the team.

Implements and improves agreed team principles, practices, processes & ceremonies.

Recognizes and works with the strengths and constraints of team dynamics.

Project planning and scheduling responsibilities and accountabilities

Develops comprehensive project plans, defining scope, milestones, timelines, and resource requirements.

Coordinates with stakeholders to align project schedules with business priorities.

Continuously monitors and updates project plans to reflect changes and risks.

Ensures resource availability and optimal allocation across projects.

Risk and issue management responsibilities and accountabilities

Identifies, assesses, and documents project risks and issues proactively.

Develops mitigation and contingency plans in collaboration with project teams.

Monitors risk triggers and implements escalation procedures as needed.

Reports risk status and resolution progress to senior management and stakeholders.

Stakeholder communication and engagement responsibilities and accountabilities

Establishes clear communication channels between project teams, business units, and vendors.

Facilitates regular status updates, meetings, and governance reviews.

Manages stakeholder expectations and resolves conflicts effectively.

Ensures transparency and timely information flow throughout project lifecycles.

Change management responsibilities and accountabilities

Supports the planning and implementation of organizational change associated with project delivery.

Coordinates with change agents and business leaders to prepare end-users for transition.

Develops and distributes communication and training materials to facilitate adoption.

Monitors change impact and gathers feedback for ongoing adjustments.

Performance monitoring and reporting responsibilities and accountabilities

Tracks project KPIs and performance against defined objectives.

Prepares and presents dashboards, status reports, and executive summaries.

Analyzes project data to identify trends, bottlenecks, and improvement opportunities.

Recommends corrective actions and drives their implementation.

Resource and capacity management responsibilities and accountabilities

Assesses current and future resource needs for project delivery across the corporate portfolio.

Coordinates with resource managers and team leads to allocate personnel effectively.

Monitors resource utilization to prevent overallocation or bottlenecks.

Plans for skill development and capacity building to meet evolving project demands.

Reports on resource availability and capacity constraints to senior management for informed decision-making.

Professional certifications

Qualifications

Bachelor’s degree in business, computer science, information systems, information technology, or relevant field.

Experience

3 years of relevant experience is required.