Job Title: DevOps - Tools Support Engineer Key Skills: Devops, Jira, Atlassian Confluence, GitLab Location: Brazil Mode: Remote We at Coforge are hiring DevOps - Tools Support Engineer with the following skill set. Key Responsibilities
Administer and maintain Jira Software Management, including workflows, schemes, custom fields, dashboards, and automations;
Manage Confluence spaces, permissions, templates, macros, and indexing;
Configure and maintain GitLab projects, groups, runners, CI/CD pipelines, branch protection rules, and access policies;
Support and administer Perforce, including depots, streams, protections, checkpoints, replicas, and storage optimization;
Manage Code Collaborator review workflows, SCM integrations, and user access;
Provide support for all platforms; resolve complex issues related to authentication, permissions, workflows, pipelines, or repository performance;
Handle incident response, root cause analysis (RCA), and preventive actions;
Coordinate with vendors (Atlassian, GitLab, Perforce, SmartBear) for escalations when required;
Enforce SSO access control, and audit logging across all tools. Manage SSL/TLS certificates, keystores, and renewal cycles;
Ensure adherence to organizational security and compliance standards;
Plan, execute, and document version upgrades, backup/restore tests, and system migrations;
Conduct post‑upgrade validation, performance checks, and regression testing;
Maintain high availability, reliability, and performance tuning for all services;
Maintain system architecture diagrams, runbooks, SOPs, and knowledge base articles;
Define governance standards for project structure, branching models, permissions, and naming conventions;
Lead platform security, vulnerability management, security patching, and lifecycle upgrades across Jira, Confluence, GitLab, Perforce, and related DevOps/ALM platforms;
Educate teams on best practices and tool usage.
Required Skills & Qualifications
Experience supporting or administering DevOps/ALM platforms;
Strong hands‑on experience with at least four tools from Jira, Confluence, GitLab, Perforce, Code Collaborator;
Proficiency in Linux administration, shell scripting, and basic networking (TLS, proxies, firewalls);
Working knowledge of PostgreSQL/MySQL (queries, backups, connection tuning);
Familiarity with CI/CD concepts, SCM workflows, and DevOps pipelines.
Preferred Skills:
Knowledge of GitLab runner autoscaling or Kubernetes‑based runners;
Perforce proxy/broker configuration and large‑binary workflow optimization;
Exposure to compliance frameworks (SOC2, ISO270 01, ITGC);
Experience with Atlassian platform administration, migrations, upgrades, security patching, and vulnerability management in enterprise environments;
Experience migrating from legacy tools (e.g., Code Colla borator → modern review platforms).
Posted On: 8-07-2026 At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.