Senior Technical Engineer

Job purpose

At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers fly better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as a senior technical engineer - public cloud.

Join our platform engineering team, the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres, networks, public and private cloud environments. With a strong emphasis on automation, agility, and cost optimization, we enable scalable, resilient, and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure, we welcome you to be part of our transformation.

As senior technical engineer - public cloud you will design, develop, and deliver secure, scalable, and reliable public cloud solutions aligned with business needs and enterprise standards. The role will act as a technical expert within public cloud, supporting cloud automation, workload onboarding, platform engineering, and the development of internal self-service capabilities. Working closely with application, architecture, security, network, and DevOps teams, the role will drive the adoption of infrastructure as code, CI/CD, observability, governance, and FinOps practices while ensuring solutions meet required standards for availability, performance, security, reliability, and operational support.

In this role you will:

Develop IT solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.

Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.

Develop solutions architecture for assigned projects with the established EA standards and also support the development of technology advancements and adaptation of new technologies.

Collaborate with other IT technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.

Guide project manager/technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.

Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the problem management process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.

Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems.

Manage end-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.

Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.

Qualification

To be considered for this role, you must meet the below requirements:

Degree or honours (12+3 or equivalent) in a relevant field such as computer science, computational mathematics, computer engineering or software engineering.

5+ years working in a related IT engineering role.

Knowledge/skills:

Proficiency in managing and operating AWS and Azure cloud platforms.

Strong knowledge of cloud concepts and best practices, including security, governance, resilience and FinOps.

Experience operating large public cloud footprints and onboarding applications using governed and automated DevOps practices.

Strong full-stack development experience, ideally using technologies such as Python, TypeScript/JavaScript and APIs, React, Node.js or equivalent.

Experience designing and developing REST APIs, backend services, integrations and web-based applications.

Understanding of containerisation and orchestration technologies such as Docker, Kubernetes, EKS and AKS.

Strong automation experience using infrastructure as code, preferably Terraform, together with Python, Bash and/or PowerShell.

Strong experience with DevOps practices, Git and CI/CD pipelines, including automated testing and deployment.

Experience building cloud-native platforms, internal developer tools, self-service portals or automation solutions.

Experience with monitoring, logging, observability and troubleshooting across application and cloud infrastructure layers.

Ability to create clear and concise technical documentation, solution designs and operational runbooks.

Cloud certification in AWS and/or Azure, such as AWS Solutions Architect Professional, AWS DevOps Engineer Professional, Azure Solutions Architect Expert or equivalent.

Experience with AI/GenAI, AI agents or MCP integrations would be advantageous.

Leadership role: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city.