Pastoral Care Officer

Job Description Provide one-to-one emotional and behavioural support to students. Use active listening, restorative practices and de-escalation strategies. Build trusting relationships and promote emotional regulation and resilience. Identify, monitor and support students who may be vulnerable or at risk. Conduct regular check-ins and monitor students’ behaviour, attendance and well-being. Maintain accurate and confidential records of student cases and interventions. Respond to emotional crises, conflicts and behavioural incidents. Support Social-Emotional Learning (SEL) and peer support programmes. Work closely with Year Heads, School Counsellors and Discipline staff. Communicate with parents/guardians regarding student well-being when required. Coordinate with external agencies and professionals when additional support is needed. Requirements Strong empathy and interpersonal skills to build trust with students. Good communication and active listening skills. Comfortable working with primary school students aged 7–12. Calm, patient and composed when handling student meltdowns. Basicconflict resolution and behaviour management skills. Able to maintain confidentiality and exercise sound judgement. Minimum 2years’ experience in primary school student well-being, pastoral care or behavioural support; OR 2 years’ experience in counselling, mentoring or guiding primary school students with social-emotional needs.