Client Relationship Support Manager

Business unit

Sales and Distribution - Client Relations

Contract type

Permanent

Candriam Group presentation

Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment. For more than 25 years, Candriam has offered innovative and diversified investment solutions across many asset classes including fixed income, equities, absolute return, asset allocation, and illiquid assets.

As a responsible employer, equal employment opportunity is crucial to Candriam. We are committed to building the best global team that represents a variety of backgrounds, perspectives, and skills. We provide an inclusive work environment and support wellbeing and work-life balance.

Mission

The Client Relationship Support Manager plays a key role in supporting the Senior Client Relationship team, helping to strengthen relationships with existing clients while contributing to the development of new business opportunities. Initially focused on sales support, client servicing coordination, and business development initiatives, the role offers broad exposure to commercial activities and long-term growth opportunities.

Responsibilities

The Client Relationship Support Manager must deliver client support excellence to both distribution and institutional clients in these tasks:

Preparing client visits (e.g. presentations) and helping in client onboarding activities

Conduct follow-up calls with existing clients and assist in client-related ad-hoc queries

Organise external events

Local responsibility of the CRM tool, track subscription and redemption orders, and support in actively managing opportunities

Conduct hands-on research on the country relations

Contribute to develop and execute marketing and communication plan, including local press strategy

Coordination of the branch's daily tasks with the central services in Candriam's head office

Compliance support

Profile

Bachelor's or master's degree related to capital markets/asset management

Fluency in English; Arabic and French is a plus

Postgraduate degree (e.g. VBA, CFA, CAIA) or pursuit thereof is an advantage

Minimum 2 years' experience in a similar function

Has worked for asset management firm(s)

Good knowledge of asset management markets, products, and operations

High flexibility, able to work with changing daily priorities

Strong motivation to solve issues and hands-on approach

An open mindset and cross-cultural competencies

Position location

Job location: Middle East/North Africa, United Arab Emirates

City: Dubai

Candidate criteria

Education: Bachelor's Degree / Licence - Master (BAC+3)

Minimum level of experience required: 2-5 years

Languages: English (C1 - Fluent), Arabic (C1 - Fluent)