Responsibilities:
Cross-Functional Collaboration: Collaborate effectively with Product, Technology,
Customer Service, and Marketing departments to support operational efficiency.
Operational Coordination: Align tasks and deliverables across multiple business units
to ensure timely project execution and transparent communication.
Process Oversight: Maintain and monitor standard operating procedures (SOPs) to
safeguard service quality and operational continuity.
Product Deployment Support: Partner with internal teams to facilitate the successful
launch and tracking of new products and feature.
Stakeholder Reporting: Prepare and distribute comprehensive updates regarding
project milestones, operational metrics, and key initiatives.
Incident Management & System Monitoring: Monitor administrative portals and
system dashboards for anomalies, managing incidents to resolution and suggesting
system enhancements.
Vendor Management: Supervise the vendor onboarding process and oversee ongoing
vendor performance management.
Business Intelligence Initiatives: Initiate the creation, deployment, and ongoing
monitoring of operational performance dashboards.
Requirements:
Bachelor’s degree in Business, Engineering, Finance, Tech/IT, or a related field that
sharpens your analytical and problem-solving skills.
3–5 years of working experience as a PMO, Business Analyst, or in Product
Management/Product Planning.
Previous working experience in a crypto-exchange, fintech, or banking environment.
Strong project management skills to interact with different stakeholders, collect
information, build up frameworks, and follow through on the execution and monitoring of
outcomes.
Excellent presentation and communication skills, with the ability to clearly convey ideas
to stakeholders, the leadership team, and coworkers.
Comfortable with system monitoring, dashboard creation, and utilizing admin portals to
identify operational anomalies.
Nice to Have
Prior experience working specifically within a crypto-exchange company in a PMO,
Business Analyst, or Product Planning role.
Perks & Benefits:
Competitive total compensation package
Various team-building programs and company events
And many more! Apply and let us tell you more!