office administrator

Your tasks

The Medical Administrator is responsible for providing day-to-day administrative support to ensure the smooth and efficient operation of the medical clinic.

Duties include

• greeting and assisting patients
• answering phone calls and emails
• scheduling and confirming appointments
• registering patients
• updating patient demographics and medical records
• managing incoming and outgoing correspondence
• processing referrals
• coordinating specialist appointments
• handling requests for medical records

Responsibilities also include

• assisting physicians and healthcare providers with administrative tasks
• preparing and processing medical documentation
• managing laboratory and diagnostic reports
• processing billing and payments
• handling insurance and third-party paperwork while cash-handling and ensuring all appointments have been billed and accounted for
• Maintaining accurate electronic medical records (EMR)
• scanning and filing documents
• ensuring patient information is kept confidential and secure

The Medical Administrator is also responsible for

• maintaining an organized reception and waiting area
• monitoring office supplies
• communicating with pharmacies, laboratories, specialists, and other healthcare providers
• responding to patient inquiries
• providing professional and courteous customer service

Requirements

The role requires strong organizational skills, attention to detail, effective communication, the ability to multitask in a busy medical environment, and a commitment to maintaining patient confidentiality and supporting the daily administrative needs of the clinic.