Member Support & Development Director

Application Closing Date 9th August 2026

Context of Role The role brings together and connects all MA facing work within a Region to ensure optimal support and services to MAs/CPs  It provides an enabling environment to support free flow of information and the mechanisms to enable knowledge sharing and direct access between MAs/CPs in Region and other parts of the Federation  It promotes MAs/CPs as the centres of excellence and technical expertise  The role works as part of the Regional Senior Leadership Team to promote, develop and grow the work of the Federation in its geography  The successful candidate will work as part of the Global Secretariat team and the Global Membership Support & Development Community of Practice to deliver the global agenda

Role Purpose This is a very crucial role that serves as a close ally to the Regional Director in supporting and developing Member Associations (MAs) and Collaborative Partners (CPs) across the Africa Region. The purpose of the role is to lead the integrated support, growth and development of MAs and CPs in the region collaborating pro-actively with other Regions and Global functions to leverage Federation wide impact.

Deliverables Lead on all MA-centric and MA-facing work in the African Regional Office.  Create a framework that builds a greater understanding and integrates MA/CP growth into delivery of the Federation Strategic Framework to widen access, expand choice, innovate and share knowledge and act with youth, advance digital and self-care.  Conduct an MA health check capturing an overall picture of MA/CP capabilities, capacities, governance issues, country contexts, audiences and competition from country and MA/CP profiles to strategically connect organisations, activities and information, and update it on an annual basis.  Devise an integrated plan of activities driven by MAs/CPs to achieve tangible outcomes, capacity building, stronger governance, shared learning and connection facilitation across the Federation.  Create an MA/CP service delivery platform that provides funding and resource support that meets Federation programmatic requirements, leverages opportunities and achieves ‘burn rates’. Assess quality controls for data integrity used to inform decision-making.  Facilitate the design and delivery of integrated programming and resource allocation, leveraging or building technical capacity in MAs  Galvanise and leverage business development opportunities for MAs/CPs through proposals and donor reporting.  Build, lead and mentor a diverse team with complementary technical expertise, skills, drive and determination into a seamless functional unit where people can perform at their best. Role model safeguarding, anti-racism and IPPF’s code of conduct in everything they do.  Escalate MA and CP issues to the Regional Director at appropriate times. Identify and target new partners in priority countries and walk with them on the path to membership. Point of contact for IPPF Safe Report incident management.

Essential Skills Successfully led the effective design and delivery of multi-country/regional SRHR Programmes in international development  Track record of co-constructing and implementing multi-faced business plans/budgets in diverse geographic/cultural settings with good financial understanding and budget management skills  Significant experience in effective resourcing and monitoring performance to ensure delivery of objectives  Understands political, economic, social, legal and environmental contexts in the Region and Globally affecting our Sector  Understands the workings of MAs and how to encourage, influence, incentivize engagement  Ability to scan the horizon to spot issues, leverage opportunities, mitigate risks and build a learning environment with organisational resilience and the ability to adapt to changing circumstances with agility  Evidence of good judgment and decision-making in dealing with challenging situations and management of escalated issues  Open to new/others ideas, strongly collaborative with good influencing skills  Excellent written/verbal communication in English & French (knowledge of other languages spoken in the Region such Portuguese/Spanish/Arabic is a plus)  Excellent team leader and developer with strong planning, organising and knowledge sharing skills  Strong monitoring and evaluation skills  Ability and willingness to work in and lead a diverse and multicultural environment that role models respect of all cultures, inclusion and no discrimination  Demonstrate an understanding of and commitment to safeguarding in a local and international context.  Demonstrates ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others  An intersectional (pro) feminist passionate about sexual reproductive health care rights + justice, including safe abortion  Supportive of people’s rights regardless of sexuality.