customer service representative - call centre
_*Starting rate is negotiable based on experience. *_
alkiss WATER is a proudly Canadian, family-owned and operated company based in British Columbia. With roots dating back to 1992, we have grown through a combination of long-standing water businesses and continue to expand our operations while maintaining a hands-on, family-oriented approach.
As we continue to grow, we are looking for a dependable and proactive candidate to join our team.
*Experience with call centers, accounts receivable, quickbooks online, customer service, and sales is an asset.*
*The ideal candidate will be:*
- organized, thorough, and pay great attention to detail
- tech saavy (office applications and various software experience) and have excellent phone and computer skills;
- punctual, hardworking and willing to learn
- fluent in English, both written and verbal
- solution oriented
*Examples of duties may include:*
- Answering and responding to customer calls and inquiries
- Processing customer orders and assisting with account questions
- Following up with customers regarding orders, payments, and account balances
- Entering and maintaining customer and account information
- Assisting with accounts receivable and basic bookkeeping tasks
- Processing invoices, payments, and related paperwork
- Using QuickBooks Online and other company software
- Assisting with sales and customer service as needed
- Communicating with customers, suppliers, and internal staff
- Helping with general office administration and other tasks as required
This is a hands-on role that requires someone who is comfortable managing a variety of tasks, communicating with customers, and learning new systems and processes.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- What is your availability for shifts?
- Do you speak any other languages?
Work Location: In person