Sales Engineer

30/60/90/120/365 Plan

• 30 Days: Basic introductions to key WatchGuard personnel, get acquainted with WatchGuard’s CRM for activity logging, participate in scheduled SE & PM team calls, start shadowing SE team partner/customer calls • 60 Days: Complete initial home lab setup, handle direct technical requests from partners and customers • 90 Days: Complete all sales certifications, travelling with sales team for partner meetings • 120 Days: Complete first product line technical certification • 365 Days: Complete all required product technical certifications, solo presentation responsibilities at regional events

Position Responsibilities

• Identify, develop, and expand technical relationships with key reseller partners in territory • Drive revenue growth through supporting reseller partners during technical presales activities to end users • Identify, develop, and expand technical relationships with key partners • Assist field sales with pre-sales and post-sales support • Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.) • Drive coordination of inter-departmental technical resources as needed to close prospective opportunities • Escalate and resolve partner and customer issues when appropriate • Assist customers/partners during evaluation with the setup and configuration of all WatchGuard products • Identify and report on competitive trends (products, promotions, etc.) • Create technical content to present to various audiences including end users and partners

Skills and Qualifications

• WatchGuard product knowledge or SonicWALL, Fortinet, Sophos & other key competitor product knowledge • Endpoint security background a plus • Strong networking background including TCP/IP, DHCP, DNS, VLAN, Routing • Basic/good experience with Virtualization Technologies • Effective written and verbal communication, listening, negotiation and presentation skills • Ability to balance competing priorities • Ability to self-manage and work remotely • Driving License B

Experience:

• Five (5)+ years pre-sales technical experience working for a reseller or manufacturer • WatchGuard or competitor technical & sales certifications recommended • Proficient in English communications