Sales Coordinator (m/f/d)
Introduction
Want Want Group is a food manufacturer from Taiwan with 60 years of experiences making quality products. There are more than 10,000 skus have been producing in our factories in Taiwan, China and Vietnam. Want Want is the biggest rice-based snacks producer in the world and the products can be found over 60 countries overseas. Want Want Europe GmbH is one of the branch offices established in 2021 with a growing presence across the European market. To support the continued development of our European business, We are looking for a reliable and proactive Sales Coordinator (m/f/d) to join our team in Düsseldorf. In this role, you will work closely with our Sales team, customers, distributors and internal departments to ensure that customer orders, sales activities and daily commercial processes are handled efficiently and accurately.
Want Want Europe website: https://want-want.de/ Want Want Global website: https://www.want-want.com/en/
Tasks
Provide day-to-day administrative and operational support to the European Sales team Manage and follow up customer orders from purchase order to delivery Prepare quotations, order confirmations, price lists and other sales documents Enter and maintain customer, product, pricing and order data in ERP / CRM systems Communicate with customers and distributors regarding orders, deliveries, product availability and other requests Follow up on customer inquiries and ensure timely responses Monitor open orders and outstanding issues and ensure appropriate follow-up Coordinate product samples and promotional materials Support sales forecasting, sales reports and customer data analysis Prepare customer meeting materials, presentations and product information Support the onboarding of new customers and distributors Assist with trade fairs, customer meetings and other sales activities Coordinate with internal teams such as Operations, Logistics and Finance when required Support the Sales team with administrative tasks and ad-hoc projects
Profile
2–4 years of relevant professional experience in Sales Support, Sales Administration, Customer Service, Order Management or a similar role German – Fluent English - Conversational Strong organizational and time-management skills Excellent attention to detail and accuracy Strong communication and follow-up skills Customer-oriented and service-minded approach Good knowledge of Microsoft Office, especially Excel and PowerPoint Experience with ERP or CRM systems is an advantage Ability to manage multiple tasks and priorities independently Proactive, reliable and hands-on working style Strong team player with an international mindset Experience in FMCG, food, retail or consumer goods is a plus
We offer
Job security – a permanent employment contract with a growing international company Performance-related remuneration – your contribution and achievements are recognized and rewarded Great work-life balance – 30 days of annual leave, plus additional days off on Rose Monday, Christmas Eve and New Year’s Eve Excellent location – our office is located in the heart of Düsseldorf with excellent access to public transportation International and multicultural environment – work and interact with colleagues from different countries and cultures around the world Team events – 2–3 company and team events per year to connect, have fun and strengthen team spirit Unlimited snacks – enjoy a wide variety of our products with our very own “all-you-can-eat” snack selection in the office
Additional Information
You are organized, reliable and customer-oriented. You enjoy keeping track of multiple tasks and making sure that deadlines, orders and follow-ups are handled properly. You do not have to be a salesperson. What matters to us is that you communicate well, pay attention to detail, take initiative and make sure that things get done. If you enjoy working in an international environment and want to grow with a developing European business, we would like to hear from you. Please send us your CV and briefly tell us why you are interested in this position. We are an equal opportunity employer and welcome applications regardless of gender, nationality, ethnic origin, religion, disability, age or sexual orientation.