Business Travel Consultant (w/m/d)

Job Profile

VistaJet GmbH is an operating partner of Vista, the world’s leading private aviation group. Vista integrates a unique portfolio of brands offering asset free solutions to cover all key aspects of business aviation. The Group's mission is to lead the change to provide clients with the most advanced flying services at the very best value, anytime, anywhere around the world.

VistaJet Travel team members make business travel arrangements for all VistaJet employees travelling around the globe, while facing the most diverse travel challenges. We also serve a number of external corporate clients with their unique and very specific travel needs.

Founded in 2004, the company pioneered an innovative business model where clients have access to an entire fleet while paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. VistaJet’s signature Program membership offers clients a bespoke subscription of flight hours on its iconic silver and red jets, to fly them anytime, anywhere.

As an aviation company, we are looking for a Business Travel Consultant (w/m/d) to support our internal business travel department at our Hamburg office.

Your tasks

Your Responsibilities

As a Business Travel Consultant, you will liaise with all other VistaJet departments, to support and offer all our internal customers an enhanced experience with the best travel solutions.

Your responsibilities will include:

Finding optimal and creative solutions to support Crew Scheduling travel requests for our Flight Crews on duty

Processing hotel bookings for our Flight Crews

Processing flight, hotel and rental car bookings for training and corporate travel

Processing all the related documentation

Tickets Issuance and Refunds

General administrative tasks

Required Skills, Qualifications, and Experience

Excellent written and spoken English skills are mandatory, German speaking skills desirable.

A successful completed Diploma as a Travel Consultant (f/m/d) with a focus on business travel or equivalent

You’re committed to provide excellent levels of service to our flight crews and colleagues

You’re able to think 'out of the box', have a “CAN DO” attitude to problem solving and able to work under pressure and with a great attention to detail

In-depth IATA knowledge including the use of a Central Reservation System such as:

Sabre

Amadeus

Travelport

Good organisational and coordination skills with the ability to work as a part the team

Willingness to work shifts and weekends

Basic knowledge of travel tech tools such as Cytric, Concur, Atriis and Umbrella would be an advantage

We offer

You will join a dynamic global Travel Team that provides support seven days a week from 06:30am to 11pm. In this role you will work a shift pattern including both early and late shifts. Shift pattern timings will be agreed between you and your manager.

Contact

Please note that Vista GmbH does not reimburse for application costs (travel to job interview, overnight stay, meals).