Global HR Service Management Specialist

Werken bij Vanderlande - - Evenementen

• Responsable Operación Aeropuerto Palma de Mallorca

España, Spain Palma, Spain

• Service Technician II/ PLC Technician

Orlando, United States of America

• Internship/Graduation: Improving Engineering Productivity with AI

Veghel, Netherlands

• St. Louis, United States of America

• Global HR Service Management Specialist
• URL copied

Werkgebied

Corporate functions

Locatie

Veghel, Netherlands.

Contract type

Full time

• URL copied

As a Global HR Service Management Specialist, you will drive continuous improvement of our HR Service Delivery Model, ensuring operational excellence, service consistency, and an outstanding employee experience. You will collaborate closely within Regional HR & Global Services and our Functions to optimize HR services, improve service performance, and support strategic HR transformation initiatives.

Key Responsibilities

• Service Delivery Management : Act as the subject matter expert for the HR Service Delivery Model, ensuring consistent execution of HR services and alignment with global service standards. Partner with HR service teams to drive service excellence and operational effectiveness.

• Service Performance & Governance : Define, monitor, and continuously improve service performance through KPIs, SLAs, operational reporting, and governance processes. Ensure services are delivered in line with agreed standards and organizational objectives.

• Continuous Improvement: Identify process inefficiencies and service gaps, driving improvements across HR operations. Support the implementation of standardized ways of working and contribute to Shift Left initiatives within the service delivery model.

• Employee Experience : Enhance employee and manager experiences by improving HR services, self service capabilities, support channels, and knowledge management practices.

• Technology & Automation: Partner with HR Technology, Digital, and ICT teams to...