Sales Executive

Responsibilities:

Manage WhatsApp enquiries and customer orders. Respond promptly and professionally. Convert enquiries into completed sales. Handle sponsored-ad leads. Understand customer needs and recommend products. Upsell and cross-sell appropriately. Follow up with potential and existing customers. Maintain accurate customer/order records. Encourage repeat purchases. Handle basic complaints and escalate complex issues. Coordinate with fulfilment and operations. Meet agreed sales and conversion targets. Submit daily/weekly sales reports. Receive and manage leads transferred from social media, sponsored advertising campaigns, Slasham, and other WhatsApp acquisition channels through to completed sale.

Requirements:

Minimum OND in any relevant field. 1–3 years' sales, customer service, e-commerce, or online sales experience is an advantage. Excellent written communication. Strong persuasion and negotiation skills. Customer-focused and professional. Fast response and consistent follow-up. Comfortable with WhatsApp Business and digital tools. Good numerical and record-keeping skills. Able to work with sales targets and performance metrics. Organised, proactive, and able to work under pressure.