Cloud QA – UniFi Cloud Service

About Ubiquiti

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.

Overview

We’re looking for a technically strong and user-focused Cloud QA Engineer to join our UniFi Cloud Service team. This role plays a key part in ensuring our cloud platform delivers a reliable, scalable, and seamless experience across distributed systems.

The focus is on building scalable test systems, validating cloud services, APIs, and networking behaviors under real-world conditions, while continuously improving QA efficiency through automation and AI-assisted workflows.

You’ll take ownership of end-to-end validation across cloud, backend, and networking layers, with strong emphasis on automation, system reliability, and quality at scale.

Key Responsibilities

Automation & AI-driven QA

Design and implement automated test strategies across API, integration, and end-to-end flows

Build and maintain automation frameworks (Python preferred) and integrate with CI/CD

Leverage AI tools to generate test cases, improve automation, and debug issues

Evaluate AI-generated outputs and improve QA efficiency through AI-assisted workflows

End-to-End Validation

Own validation across cloud services, APIs, networking, and distributed system interactions

Cover service-to-service flows, data consistency, and failure handling

Validate real-world scenarios including deployment, upgrade, connectivity, and long-running usage

Perform load/stress testing to ensure system behavior at scale

Debugging & Reliability

Debug issues across cloud, backend, and networking layers using logs and observability tools

Validate authentication, authorization, and access control

Ensure reliable and secure system behavior under different conditions

Collaboration & Quality Improvement

Work with developers and PMs to define quality standards and release criteria

Provide clear bug reports with repro steps, logs, and impact

Drive improvements in QA processes, automation coverage, and tooling

Qualifications

Required

Proven ability to design and execute end-to-end test strategies for cloud or distributed systems

Strong hands-on ability in Python for building automation frameworks and test tooling

Solid experience with automation frameworks (Pytest, Playwright, or Selenium)

Hands-on experience integrating tests into CI/CD pipelines (e.g., Jenkins)

Strong working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, NAT, VLAN, VPN)

Ability to perform API and backend validation, including authentication flows (tokens, sessions, OAuth)

Strong debugging capability across cloud services, networking, and backend systems

Practical use of AI tools to improve test design, automation, and debugging workflows

Strong ownership mindset and ability to drive issues to resolution

Preferred

Hands-on knowledge of AWS infrastructure and core services (EC2, S3, VPC, IAM), focusing on networking, security, and service integration

Experience with large-scale SaaS or distributed systems

Familiarity with Docker / Kubernetes

Experience with observability tools (logs, metrics, tracing)

Familiarity with authentication and identity systems (OAuth, SSO)