Customer Service Specialist

Job description

You will be our customers' first point of contact when they experience technical and other issues. Our mission is to help and solve them all. We are serving customers from Lithuania and other countries. We are using email, chat and phone call systems to communicate with them, The company’s goal is to provide the best customer service experience and you will be our representative person to our customers, You will assist the Payments and Customer Service Team Lead, This role has a rotating schedule, shift 14:00-01:00, You will be applicable for a monthly bonus system, after the end of probation.

Requirements

Excellent English and Lithuanian communication and writing skills; Ability to work both in the team and individually; Ability to cope with heavy workloads.

Company offers

Activities (e.g. team building and company events, training, invitations to sports events, table football), Kitchen with complementary fruits and snacks, Free taxi to bring you home when working a night shift, Pets’ friendly environment.

After 3 months of probation period:

You are going to be applicable for a monthly bonus system, 10 days of work abroad in EU countries, A hybrid work model, Health Insurance, WFH Equipment Allowance of €300.

Salary

From 1420 €/mon. gross

Work place

Lvivo gatvė 25, Vilnius, Vilniaus m. sav. Calculate your travel time to work

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