Customer service / Tele sales rep

Responsibilities:

Attend to all assigned leads promptly Call, message, and follow up with customers until conversion Convert leads into buyers for products, Distributor packages, Contract manufacturing, Stockist packages, training, and programs Explain products, pricing, and offers clearly Handle objections professionally Follow approved sales scripts and pricing Ensure no assigned lead is abandoned Update sales status for every lead Report daily sales activities to the Sales Manager

Requirements:

OND in any related field Sales or customer service certification is an advantage 1–3 years' experience in sales, telesales, or customer service Experience in online sales or WhatsApp selling is an advantage Strong communication skills Phone and WhatsApp selling skills Persuasion and negotiation Objection handling Basic CRM or record-keeping skills

Recommended Skills:

Sales psychology Follow-up discipline Active listening Emotional intelligence Closing techniques Customer relationship skills

Behavioural expectation:

High sense of responsibility Zero tolerance for abandoned leads Result-driven mindset Professional communication at all times Respect for customers and company policies Accountability for assigned leads