operations officer - administration
Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
Work setting:
- Physician's office.
- Medical clinic.
Tasks:
- Implement new administrative procedures .
- Review and evaluate new administrative procedures .
- Establish work priorities and ensure procedures are followed and deadlines are met.
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services.
- Assemble data and prepare periodic and special reports, manuals and correspondence.
- Perform data entry.
- Resolve conflict situations.
- Monitor and evaluate.
- Administrative and office activities.
- May perform a variety of office management and clerical duties.
- Schedule and confirm appointments.
- Perform receptionist duties.
- Office management.
- Manage routine office functions including reception, telephone and booking appointments.
- Maintain registration systems, records and files.
- Maintain accurate records.
- Maintain filing system.
- Answer written and oral inquiries.
- Perform general office duties.
- Provide customer service.
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review.
- Initiate and maintain confidential medical files and records.
- Coordinate the flow of information.
Computer and technology knowledge:
- Electronic mail.
- Spreadsheet.
- MS Excel.
- MS Office.
- MS Outlook.
- MS Windows.
- MS Word.
- Electronic medical records.
- MEDITECH.
Area of work experience:
- Reports and records.
- Correspondence.
Transportation/travel information:
Public transportation is available.
Work conditions and physical capabilities:
- Ability to work independently.
- Fast-paced environment.
- Tight deadlines.
- Attention to detail.
Personal suitability:
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Ability to multitask.
- Time management.
- Adaptability.
- Integrity.
- Team player.
Experience:
1 year to less than 2 years.
Employment terms options:
Overtime required.
Health benefits:
- Dental plan.
- Health care plan.
Other benefits:
Other benefits.
Support for youths:
Provides awareness training to employees to create a welcoming work environment for youth.