Dental Receptionist / Clinic Administrator

Job Summary

You will provide excellent patient service and ensure smooth daily operations at a dental clinic in Bedok by managing patient registration, coordinating appointments, handling payments, and supporting administrative tasks.

Responsibilities

• Greet and assist patients at the reception counter to ensure a welcoming experience
• Register patients and accurately manage appointment scheduling to optimize clinic workflow
• Respond promptly to phone calls, WhatsApp messages, and patient enquiries to maintain clear communication
• Coordinate appointment times between patients and dentists to maximize efficiency
• Process payments and issue receipts accurately to support financial transactions
• Maintain and update patient records with attention to detail to ensure data accuracy
• Operate clinic management software and digital systems to support clinic functions
• Send appointment reminders and follow up with patients to reduce no-shows
• Support the clinic team with general administrative and operational duties to maintain smooth clinic operations
• Maintain a professional and organized reception area to create a positive environment

Preferred competencies and qualifications

• Experience in reception, administration, or customer service to enhance patient interactions
• Previous dental or healthcare experience to better understand clinic operations
• Ability to quickly learn new software and digital systems to adapt to clinic technology

Other Information

Working Arrangement

• Full-time position
• 5-day or 5.5-day work week
• Monday to Friday
• Located in Bedok

Salary

$2,400–$3,000 per month, depending on relevant experience