Client Relations Specialist

Talent 360 is hiring a Client Relations Specialist to join our team. This is a full-time opportunity for someone proactive, organized, and passionate about delivering high-quality work in a fast-paced business environment.

As a Client Relations Specialist at Talent 360, you will be responsible for maintaining strong client relationships and ensuring smooth communication to deliver the highest level of service quality. The ideal candidate should have experience in client services or account management and the ability to work closely with different teams to ensure smooth workflow, accurate follow-up, and high-quality execution.

Key responsibilities

Follow up with clients regularly to ensure satisfaction

Maintain strong and professional relationships with clients

Conduct quality calls to ensure service standards are met

Handle client complaints and solve conflicts professionally

Coordinate with internal teams to resolve client issues

Follow up with clients regarding pending payments

Keep records of client communication and feedback

Report client concerns to management when needed

Requirements

Previous experience in customer service / client relations / account management preferred

Fluent English speaker (spoken and written)

Strong communication and problem-solving skills

Ability to handle difficult situations professionally

Ability to follow up and track tasks accurately

Attention to detail, time management, and professional attitude

Benefits

Working hours: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM (including one-hour break)

Days off: Saturdays & Sundays

Work location: Sheikh Zayed, Cairo

Compensation & benefits

Competitive salary based on experience

Medical insurance coverage

Company-provided mobile phone, SIM card, and laptop

Opportunity to work with expanding FMCG brands across regional markets

Dynamic and performance-driven work environment