Receptionist Cum Secretary

Male Secretary – Psychotherapy Clinic Position: Secretary / Clinic Administrator Location: Counseling Unit for Psychological Development Employment Type: Full-Time About the Role We are looking for a professional, organized, and reliable male secretary to join our psychotherapy clinic. The successful candidate will be responsible for managing the clinic’s daily administrative operations, coordinating appointments, communicating with clients and therapists, and ensuring a smooth and welcoming experience for everyone visiting the clinic. Key Responsibilities Manage and coordinate therapists’ appointment schedules and bookings, at the clinic and after clinic hours on WhatsApp

Answer phone calls, WhatsApp messages, and client inquiries professionally and promptly.

Confirm, reschedule, and follow up on appointments.

Welcome clients and provide a professional and respectful first point of contact.

Maintain accurate and confidential client records and administrative files.

Handle payments, receipts, and basic financial records.

Coordinate communication between therapists, clients, and clinic management.

Follow up on cancellations, missed appointments, and waiting-list clients.

Maintain the organization and smooth daily operation of the reception area.

Good spoken and written English to be able to write WhatsApp messages

Microsoft office skills and good knowledge of computer

To be ready to have the clinic’s WhatsApp checked till 9pm everyday except fridays