AI Automation & IT Specialist (Holding)

-Qualifications:

• Minimum 3 years of experience in IT, System Development, Digital Transformation, Automation, or AI implementation.

• Experience managing IT infrastructure in multi-site businesses is preferred.

• Hospitality or property industry experience is an advantage.

• Strong understanding of Artificial Intelligence (ChatGPT, Claude, Gemini, Microsoft Copilot, or similar AI platforms).

• Good understanding of networking, hardware, software, CCTV, and IT infrastructure.

• Knowledge of SQL, databases, and basic programming (Python or JavaScript is an advantage).

• Experience supporting PMS, POS, HRIS, Accounting Systems, or CRM is preferred.

• Solid expertise in managing DNS, web hosting, and system/website migrations, along with experience in deploying fast-response web AI solutions.

• Willing to travel between company locations.

Key Responsibilities:

• Develop and maintain automated workflows using tools such as Google Workspace, Microsoft 365, APIs, Google Apps Script, Zapier, Make, or similar platforms.

• Integrate multiple business systems to improve data accuracy and operational efficiency.

• Manage and maintain network infrastructure, internet connectivity, Wi-Fi, CCTV, printers, computers, and other IT assets.

• Ensure the availability, security, and reliability of all IT systems.

• Perform hardware and software installation, maintenance, troubleshooting, and upgrades.

• Coordinate with external IT vendors when necessary.

• Maintain IT documentation, software licenses, and asset inventories.

• Support the implementation and integration of PMS, POS, Accounting Systems, HRIS, CRM, and other business applications.

• Develop internal digital tools to streamline and improve company operations.

• Manage DNS settings, web hosting, and system/website migrations, while developing and implementing fast-response web AI solutions.

Skills: JavaScript, Redux, User Experience Design, HTML, Wireframing, UI Design, Figma, Graphic Design, CSS, Web Design