Customer Service Representative (CSR)
Job Responsibilities
- Excellent English Communication Skills (a must)
- Reliability and Work Ethic
- Flexibility
- Multitasking Skills
- Quick Learner
- Active Listening and Empathy
- Problem-Solving Guru
- Conflict Resolution
- Customer Orientation
- Thrive Under Pressure
Advanced skills :
- Expert written and verbal communication skills.
- Tech Savvy — Familiar with common keyboard commands, search engines and a Windows environment
- Record-Keeping Skills
- Typing Speed: At least 40 – 45 words per minute.
Qualifications
High School Graduate (Old or New Curriculum), SHS Graduate, or College Graduate.
6mos or 1 year BPO experience
Must be able to travel to the Makati or Pasig site within 1 hour.
Must have at least one (1) valid government-issued ID (National ID, Postal ID, or Passport).
Excellent communication skills.
Willing to work onsite on a shifting schedules, weekends, and holidays.