restaurant waiter/waitress - formal service

Education:

No degree, certificate or diploma.

Work site environment:

Noisy.

Work setting:

Restaurant. Formal dining room.

Tasks:

• Must be of legal age to mix and serve alcoholic beverages.
• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Enforce provincial/territorial liquor legislation and regulations.
• Advise on menu selections.
• Balance cash and record sales.
• Clear and clean tables, trays and chairs.
• Describe and advise on wine selection.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Assist clients/guests with special needs.

Work conditions and physical capabilities:

Fast-paced environment. Physically demanding. Standing for extended periods. Work under pressure.

Personal suitability:

• Client focus.
• Excellent oral communication.
• Reliability.
• Team player.

Screening questions:

Are you currently a student?.

Employment terms options:

Evening.

Experience:

No experience (will train).

Employment terms options:

Weekend.

Financial benefits:

Gratuities.