visa officer

Responsibilities:

Attend to clients’ visa enquiries and provide accurate information on visa requirements and procedures.

Advise clients on the appropriate visa category based on their travel purpose and destination.

Prepare, review, and organize visa application documents to ensure completeness and accuracy.

Assist clients with completing visa application forms and other required documentation.

Schedule visa appointments, including biometrics and interviews where applicable.

Liaise with embassies, consulates, visa application centres, and other relevant authorities.

Follow up on submitted visa applications and monitor their progress.

Keep clients informed about application status, additional requirements, approvals, or delays.

Assist clients in preparing for visa interviews and guide them on required supporting documents.

Maintain accurate records of visa applications, client information, appointments, payments, and outcomes.

Ensure all applications are handled in line with embassy requirements and company procedures.

Requirements:

A minimum of 1 year of experience A minimum of an OND in a related field