Telecom Sales Consultant / Account Executive in Nigeria
Responsibilities:
Speak with qualified prospective customers Conduct discovery calls and identify customer needs Build rapport and establish trust with prospects Explain internet, phone, VoIP, cloud, and technology service options Recommend solutions based on customer needs, budget, and location Present quotes and provider options clearly Answer customer questions and address concerns Follow up consistently with open opportunities Negotiate and help close sales Maintain accurate notes and opportunity updates in the CRM Track prospects throughout the sales process Coordinate with internal staff and providers after a sale is completed Identify opportunities for additional services and future account growth Meet established sales and performance goals
Requirements:
Excellent spoken and written American English Clear, confident, and professional speaking voice Strong sales and closing skills Excellent communication and rapport-building skills Comfortable speaking with U.S. consumers and business decision-makers Strong listening and needs-assessment skills Persistent and consistent with follow-up Comfortable discussing pricing, services, and contract options Organized and able to manage multiple sales opportunities Comfortable using CRM systems, email, spreadsheets, Zoom, and online tools Previous experience in telecom, technology sales, inside sales, account management, insurance, utilities, or another consultative sales environment is preferred Experience selling to U.S. customers is strongly preferred
Remote Work Requirements:
Reliable high-speed internet Reliable computer and headset Quiet and professional workspace Ability to attend virtual meetings and training Ability to work independently and meet sales goals