customer support representative - wholesale

We're expanding our team and looking for reliable, motivated individuals who learn quickly and are excited to grow with our organization. As a Rogers Field Representative, you'll have the opportunity to represent one of Canada's leading telecommunications providers, develop valuable sales and communication skills, and become part of an ambitious, growing team.Whether you bring previous sales experience or are new to the industry, we're looking for people who are ready to learn, take initiative, and make the most of this opportunity.Our approach combines personal customer interactions with practical product knowledge. You'll meet customers face to face, work with provided leads, and collaborate with your team throughout the day.What your role involves:Introduce residential customers to Rogers products and servicesPresent Internet, Wireless, TV, and Home Phone plans, explaining their features, promotions, and available packagesRecognize sales opportunities and follow up on customer inquiriesAsk questions to understand household needs and recommend suitable service optionsDiscuss pricing and promotions, answer customer questions, and assist with completing salesBuild positive customer relationships and provide assistance with post-sale inquiries when neededParticipate in team meetings, training sessions, and occasional community promotional eventsKeep customer information and sales records accurate while following company policies and professional standardsWhat we're looking for:Strong communication skills and the ability to connect with different peopleConfidence presenting information, answering questions, and discussing sales opportunitiesSelf-motivation and the ability to stay productive while working independentlyA dependable, professional approach to customer interactionsComfort with an active workday and changing working conditionsAvailability for flexible hours, including some evenings and weekendsPrevious experience in sales or customer service is welcome, but not requiredWhat you can look forward to:Competitive compensation, $950-1,500 per week, depending on experience and performancePaid training covering Rogers products, sales techniques, and customer communicationOngoing coaching and guidance from experienced team membersA combination of customer-facing activities and office-based team collaborationOpportunities to develop leadership skills and progress within the companyA welcoming team that recognizes effort, improvement, and individual achievementsA little more about the opportunityThis is a full-time, in-person position in Dieppe, combining field sales activities with office meetings and training.Joining our team means becoming part of a growing business where your contributions are recognized and your development matters. We value initiative, encourage new ideas, and enjoy seeing our team members discover what they're capable of. With experienced colleagues to learn from, opportunities to take on new challenges, and a rewarding compensation structure, there's plenty to look forward to.Whether you're bringing previous sales experience or starting something completely new, we're excited to meet people who are ready to make the most of this opportunity.Interested? We'd love to hear from you.We are an Independent Authorized Dealer of Rogers Communications. This employment opportunity is with us at Spectre Management, not Rogers Communications.