IT Engineer

The IT Engineer is responsible for implementing, maintaining, and supporting an organization's information technology systems, networks, hardware, software, and security infrastructure.

KEY RESPONSIBILITIES

• Install, configure, and maintain computer hardware, software, and operating systems.
• Monitor and troubleshoot network infrastructure, servers, and IT systems.
• Provide technical support to end-users and resolve hardware/software issues.
• Manage user accounts, permissions, and access controls.
• Monitor and maintain proper inventory of hardware and software licenses as well as other office equipment/device;
• Implement and maintain cybersecurity measures, including firewalls, antivirus, and data protection policies.
• Perform system upgrades, patches, backups, and disaster recovery procedures.
• Configure and maintain cloud services and virtualization platforms.
• Document IT procedures, system configurations, and technical solutions.
• Collaborate with vendors and service providers for IT-related services.
• Ensure compliance with organizational IT policies and industry standards.
• Provide support for and maintain other office equipment including telephone systems, printers and copiers.
• Any ad-hoc duties as assigned by the Supervisor.

OUR REQUIREMENTS

• Possess a Degree in IT, Computer Science or related field;
• Minimum 3 years of relevant work experience;
• Hands on and resourceful;
• Keen to learn and keep updated on latest cybersecurity risks, Health Information Act and PDPA.