server - food and beverage services

Education:

No degree, certificate or diploma.

Tasks:

• Must be of legal age to mix and serve alcoholic beverages.
• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Clear and clean tables, trays and chairs.
• Describe and advise on wine selection.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Assist clients/guests with special needs.
• Provide customer service.

Work conditions and physical capabilities:

• Bending, crouching, kneeling.
• Fast-paced environment.
• Standing for extended periods.
• Work under pressure.

Personal suitability:

• Client focus.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Organized.
• Reliability.
• Team player.

Experience:

No experience (will train).

Support for persons with disabilities:

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Provides staff with awareness training to create a welcoming work environment for mature workers .

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Offers mentorship programs that pair members of visible minorities with experienced employees.