Customer Service Advisor

Skylink Holdings Limited (SGX: XZB) is a leading provider of commercial vehicle leasing, hire-purchase financing, and engineering services in Singapore. Listed on the SGX Catalist Board on 17 September 2025, Skylink has built a strong reputation for reliability, innovation, and customer-focused solutions. Established in 2017, Skylink is your trusted mobility partner, offering a complete range of services including vehicle retail, leasing, credit financing, and workshop servicing. Our mission is to deliver peace of mind and confidence through dependable and high-quality solutions. We are proud to partner with respected brands such as Certis Cisco, ISS, UPS, Sheng Siong, and FairPrice, providing tailored vehicle and fleet solutions to both SMEs and multinational corporations. With a fleet of over 1,200 commercial vehicles, Skylink continues to drive excellence and innovation across the region. At Skylink, our people are our greatest strength. We are committed to fostering a supportive and dynamic workplace where every employee can learn, grow, and thrive. Whether your passion lies in sales, marketing, operations, engineering, or customer service, you’ll find rewarding opportunities to develop your careerand make an impact. Join our team and be part of a forward-thinking company that values commitment, collaboration, and growth. Your journey starts here — with Skylink. The Job Direct contact point between workshop, customer and supplier

Coordination between workshop and other department (i.e., Operations Dept, Rental dept & others)

Support the workshop day-to-day operation

Ensuring workshop operation follow the company SOP closely

Handle customer request and issue work order

Handle customer feedback and coordination work

In charge of appointment booking and scheduling of job

Handling of incoming call and outgoing call, including email

Carry out data entry, document filing and organization

Liaising with customers, vendors, suppliers & partners

Issuing quotation, invoice, cheque

Collecting payment from customer

Updating of Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems record

Requirements Bilingual in English and Mandarin as to liaise with our China base counterpart

With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage

Able to handle multiple tasks efficiently in a fast-paced environment

Team player and positive working attitude

A valid Class 3 driving license   is an advantage

5.5 Working Days