SENIOR STAFF

Job Summary

Develop and manage accurate import and export shipping documentation within sea-freight operations. Coordinate shipments, ensure compliance with trade regulations, maintain records, and support operational efficiency in a fast-paced environment.

Responsibilities

• Prepare, verify, and process complete sets of shipping documents including Bill of Lading (B/L), Arrival Notice (A/N), invoices, and daily receipts to ensure timely shipment processing
• Apply knowledge of dangerous goods (DG) and special cargo documentation to maintain compliance and safety standards
• Monitor vessel ETA/ETD schedules, documentation cutoffs, and deadlines to coordinate shipment flow effectively
• Collaborate with internal departments, customers, and overseas offices to facilitate smooth shipment coordination and resolve issues
• Follow up on documents, Portnet, Delivery Order (D/O), Original B/L, electronic/telex release procedures, and payment processing to ensure shipment completion
• Ensure shipments comply with trade regulations, Incoterms, and company Standard Operating Procedures (SOPs) to maintain legal and operational standards
• Prepare and manage document filing procedures for customs submission, including manifest, EDI, and permit documentation
• Maintain systematic filing and accurate data entry of shipping documents, invoices, and receipts into internal and finance systems for audit and tracking purposes
• Perform ad hoc assignments and tasks as directed by supervisors or management to support team objectives
• Provide feedback and suggestions to improve workflow and operational efficiency within the shipping documentation process

Preferred competencies and qualifications

• 1 to 3 years of relevant industry experience in import and export documentation
• Working knowledge or experience in import and export documentation processes
• Proficiency in Microsoft Office applications, including Excel and Word
• Knowledge of Artificial Intelligence (AI) tools as an added advantage
• Strong organizational skills with the ability to prioritize and manage multiple tasks and deadlines accurately
• Effective communication skills to collaborate with diverse teams and stakeholders
• Proactive learner with the ability to quickly adapt to new systems and processes