Operations & Admin Manager

About the role The Operations & Admin Manager is responsible for handling and coordinating the company's administration, finance operations, HR, payroll, membership support, systems and operational processes. The role ensures smooth daily operations, accurate reporting, effective coordination, proper documentation and quality service delivery to members. The incumbent works closely with Management to implement approved initiatives, improve workflows and support the effective delivery of the company's programmes and services. Key responsibilities Handle daily administration and operational activities of the company

Support Management in implementing approved plans and initiatives

Coordinate meetings, AGM, member sessions and related activities

Handle accounting operations and maintain accurate financial records

Perform month-end and year-end closing activities

Handle monthly payroll processing and ensure accurate and timely salary administration

Handle membership administration, records and database updates

Coordinate and execute member activities, welfare programmes and events

Supervise and support administration and operations staff

Liaise with vendors and external service providers on operational matters

About you Diploma/Degree in Business Administration, Accounting, Finance, HR or related discipline

At least 5 years of supervisory experience in administration, operations, finance or organisational support

Hands-on experience in administration, financial reporting, payroll processing, events and vendor coordination

Strong organisational skills with the ability to handle multiple responsibilities independently

Proficient in Microsoft Office and digital workplace tools

Good communication, coordination and problem-solving skills

Experience in co-operatives, unions or membership-based organisations will be advantageous