Client Partnerships Director

1. ABOUT SHARON BAKERY

Sharon Company is Vietnam’s premier artisanal bakery and food partner for international 5-star hotels and Michelin-caliber dining establishments. With 6.5+ years of proven operation, Sharon pairs uncompromised artisan quality with large-scale capability, serving both fine dining kitchens and 500-room hotel chains from a purpose-built 1,000 m² centralized facility in HCMC alongside operational hubs in Hanoi and Phu Quoc (and expanding). Supported by nationwide cold-chain logistics and regional export reach, we provide bespoke culinary solutions tailored to the standards of world-class hospitality brands.

1. KEY RESPONSIBILITIES

• Represent Sharon Bakery at key client meetings, tasting sessions, and industry events.
• Build and nurture enduring relationships with key decision-makers across luxury properties.
• Plan and lead high-touch client engagement initiatives, including bespoke tasting sessions, product launches, and seasonal menu consultations.
• Travel regularly across key destination markets to conduct in-person property visits and maintain client relations.
• Proactively identify new partnership opportunities within the ultra-luxury hospitality and high-end dining segments.
• Gather product performance feedback and handle executive-level client requests and escalations.
• Coordinate with Operations, Production, and Finance teams to ensure seamless cold-chain delivery, fulfillment, and contract management.

1. CANDIDATE REQUIREMENTS & PERSONA

• 2+ years in commercial or key account leadership within luxury hospitality or premium B2B F&B.
• Strong understanding of hotel/resort F&B operations and procurement processes.
• Passion for culinary craft, artisanal sourdough, and gastronomy.
• Fluent English with refined executive presence and interpersonal etiquette.
• Highly organized, proactive in follow-ups, and capable of coordinating fulfillment details under tight hospitality timelines.
• Flexibility for frequent regional travel.

1. WHAT WE OFFER

• Attractive executive base salary + performance/revenue incentive structure.
• Full social, health, and unemployment insurance coverage.
• Paid annual leave and statutory holidays.
• 13th-month bonus and statutory holiday performance bonuses based on company performance.
• Comprehensive travel, lodging, and client entertainment coverage for regional branch visits and resort tours.
• Direct founder collaboration, playing a pivotal role in high-level strategic decisions.
• The opportunity to represent and scale Vietnam’s premier artisanal sourdough brand at the top of the luxury hospitality industry.

1. HOW TO APPLY

Interested candidates are invited to submit their CV and an introductory note outlining their luxury hospitality or B2B HORECA achievements to our email.

Skills: Client Relations, General Skills Training, Customer Service, Client Services, Corporate Communications, Public Speaking, Client Management, Administration