Night Shift Cleaning Supervisor
Job Description:
- Check cleaning equipment condition.
- Coach Service team.
- Coordinate and liaise with clients at worksite.
- Facilitate effective communication and engagement at the workplace.
- Handle complaints and feedback from clients.
- Handle reassignment of tasks when needed.
- Identify training needs for all cleaning staff.
- Implement work plans.
- Inspect work done by cleaners daily.
- Interact and build relationship with customers.
- Monitor and follow upon compliance with cleaning procedures, workplace safety and tender specifications.
- Monitor cleaning material stock level and re-order materials when needed.
- Plan out work schedule for cleaners.
- Provide help and guidance to immediate reports.
- Solve operational problems and make decisions.
- Submit daily cleanliness report.
- Supervise team of cleaners in their assigned task.
- Train cleaners and team leaders on service standards.
Requirements:
- Able to work on night shift
- Bachelor Degree
- Prior relevant work experience is preferred but not compulsory
- Good interpersonal and communication skills
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Good Leadership, organizational and troubleshooting skills
- Can work well in a team
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Can multitask, must help to do cleaning, facility maintenance and housekeeping work if required
- Ability to focus and keep calm under pressure
- Ability to keep track of multiple projects
