Client service supervisor
Education:
Secondary (high) school graduation certificate.
Work setting:
- Relocation costs covered by employer.
- Various locations.
Tasks:
- Co-ordinate activities with other work units or departments.
- Establish work schedules and procedures.
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
- Perform same duties as workers supervised.
- Co-ordinate, assign and review work.
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
- Requisition materials and supplies.
- Assist clients/guests with special needs.
- Hire and train staff in job duties, safety procedures and company policies.
Supervision:
5-10 people.
Work conditions and physical capabilities:
- Attention to detail.
- Fast-paced environment.
- Large workload.
- Tight deadlines.
- Work under pressure.
Personal suitability:
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Initiative.
- Interpersonal awareness.
- Judgement.
- Organized.
- Team player.
Screening questions:
- Are you available for shift or on-call work?.
- Are you available to start on the date listed in the job posting?.
- Are you currently a student?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
- Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
- Flexible hours.
- Morning.
- Day.
- Weekend.
Workplace information:
On the road job.
Other benefits:
Other benefits.