Administrator

Job purpose

The administrator manages daily office operations, coordinates showroom and logistics data, and provides essential support to the regional sales, contract, and management teams in Dubai. This role ensures smooth corporate communication and seamless processing of premium bedding orders.

Key responsibilities

Office & operations management

Maintain daily administrative workflows to ensure office and showroom efficiency.

Manage incoming corporate communications, filtering emails, phone calls, and business inquiries.

Procure and monitor office supplies, showroom materials, and stationery inventory levels.

Coordinate maintenance and cleaning schedules for the Dubai regional hub and showrooms.

Sales & logistics coordination

Process regional sales orders and track client transactions using point-of-sale (POS) and CRM systems.

Liaise with the logistics team to schedule white-glove home deliveries and handle customer inquiries regarding shipment statuses.

Support the contract sales team by preparing documentation, corporate proposals, and agreements for hospitality clients (hotels and resorts).

Administer customer programs, including the verification of the 100-night trial guarantee and handling warranty claims.

Financial & HR administration

Manage local petty cash, track office expenses, and organize invoices for the finance department.

Coordinate employee attendance logs, leave requests, and local onboarding paperwork for Dubai staff.

Organize corporate travel arrangements and itineraries for regional management visits.

Requirements

Education: Bachelor’s degree in Business Administration, Office Management, or a related field.

Experience: Minimum of 2 to 3 years of administrative experience, ideally within premium retail, furniture, hospitality, or manufacturing sectors.

Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or ERP software.

Languages: Fluent in English; professional proficiency in Arabic is highly advantageous.

Competencies: Exceptional organizational skills, strong multi-tasking capabilities, and a customer-centric communication style.

Benefits

Private health insurance

Training & development

Performance bonus