customer service supervisor - retail
E-Commerce
Education:
Secondary (high) school graduation certificate.
Work setting:
- Retail business.
- On-site customer service.
- Automobile.
- Automotive service station.
Tasks:
- Supervise staff (apprentices, stages hands, design team, etc.).
- Assign sales workers to duties.
- Hire and train or arrange for training of staff.
- Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions.
- Order merchandise.
- Authorize return of merchandise.
- Establish work schedules.
- Sell merchandise.
- Prepare reports on sales volumes, merchandising and personnel matters.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Organize and maintain inventory.
- Supervise and co-ordinate activities of workers.
- Conduct performance reviews.
- Supervise office and volunteer staff.
Type of product:
- Automotive parts and accessories.
- Automobile parts.
Personal suitability:
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Organized.
- Dependability.
- Excellent written communication.
- Ability to multitask.
Employment terms options:
- Early morning.
- Evening.
- Shift.
Experience:
2 years to less than 3 years.
Employment terms options:
- Morning.
- Night.
- Day.
- Weekend.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
Other benefits:
Other benefits.