Call Center
See tööpakkumine pole enam avaldatud
Allikas on kuulutuse eemaldanud — algse lingi kaudu kandideerimine pole enam võimalik.
Responsibilities:
- Handled customer inquiries and complaints
- Providing information regarding policies, premiums, benefits, claims, and application status.
- Assisting with administrative processes such as updating customer data, issuing policies, and processing documentation.
- Coordinated with internal teams to support issue resolution.
- Recording and monitoring each ticket or customer request until completion.
Requirements:
- Bachelor's degree from any major
- Minimum 6 month of experience handling customer calls preferably in insurance industry.
- Good communication skills, both written and verbal.
- Comfortable handling customer inquiries and complaints via email and phone.
Skills: Call Center, Microsoft Office, Customer Relationship Management, Help Desk, English Customer Service