administrative officer

*Job Responsibilities: *

• Manage daily administrative operations for residential listings, rental properties, client enquiries, property viewings, inspections and maintenance services.
• Set work priorities and maintain a central schedule covering active property files, document deadlines, appointments, service requests and required follow-ups.
• Develop and improve procedures, online forms, automatic responses, client templates and tracking systems for property listings, rental enquiries and document collection.
• Maintain organized electronic records for properties, clients, rental applications, tenancy documents, contractors, invoices and correspondence, and review files regularly for missing or outdated information.
• Create and maintain the company website and property pages, ensuring that descriptions, photographs, floor plans, prices, availability and contact information remain accurate and current.
• Produce digital materials for property listings, including property photography, walkthrough videos, audio recording, editing, captions and online publication.
• Coordinate communications among clients, tenants, prospective tenants, contractors and brokerage personnel and organize viewings, inspections, document submissions and service appointments.
• Prepare clear and professional client correspondence, property information packages, service updates, internal procedures and operational reports for English- and Mandarin-speaking audiences.
• Coordinate open houses, client activities and community engagement initiatives, with attention to accessible communication, cultural awareness and the overall client experience.
• Review quotations, invoices, advertising charges, website expenses and maintenance costs and prepare monthly summaries of operating activity and expenses.
• Analyze enquiry volume, viewing activity, website engagement, listing progress and service response times and recommend practical improvements to administrative operations.

Employment Requirements:

• A college diploma or university degree in business administration or a related field, or equivalent experience in administration, customer relations, project coordination or large-scale event operations.
• Experience coordinating multiple projects, client files, schedules, suppliers and deadlines.
• Experience managing websites, online information and digital content.
• Proficiency in Microsoft Office, spreadsheets, shared calendars, online forms and cloud-based document-management systems.
• Practical experience with photography, video recording and video-editing software.
• Excellent professional writing, interpersonal and verbal communication skills.
• Strong analytical, organizational and problem-solving skills, with the ability to establish priorities and work independently.
• English proficiency is required. Mandarin proficiency is preferred due to the company?s client-service needs.
• A valid British Columbia driver?s licence is required.

*Apply with resume:* fredzhang001@gmail.com *Contact:* (778) 986-8885

Job Types: Full-time, Permanent

Pay: From $52,000.00 per year

Work Location: In person