Patient Service Officer (Bugis - Chinese Medicine)

Your  key responsibilities  will include: Attend to patient enquiries over the counter to provide information on clinic services for Chinese Medicine

Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines 

Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group

Assist doctors and nurses in basic clinical tasks when required

Collate laboratory and radiology results for doctor's review and follow up 

Perform daily billings and accurate transactions, including closing of accounts

Job requirements Minimum ‘O’ Level / NITEC / Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred

Meticulous and organized, able to multi-task and work in teams

Good customer service and front-line skills

Able to work in a dynamic and fast paced environment

Computer literate, ability to use MS Word, MS Excel and manage patient registration

Must be able to commit to shift work including working weekends and on a rostered shift or must be able to commit to 5.5 days' work week (Chinese Medicine Clinic)

Must be able to converse, read and write in Mandarin & English (Chinese Medicine Clinic)

Candidates with no experience are welcomed to apply