Hotel Manager

Responsibilities:

Manage daily hotel operations and ensure smooth running of all departments. Supervise, motivate, and coordinate hotel staff. Ensure excellent guest service and handle customer complaints professionally. Monitor room bookings, occupancy, check-ins, and check-outs. Oversee housekeeping, front desk, maintenance, and general hotel standards. Manage inventory, supplies, and operational expenses. Ensure cleanliness, safety, and compliance with hotel policies. Monitor staff performance and maintain high service standards. Prepare operational reports and provide regular updates to management. Help drive revenue, customer satisfaction, and overall business growth.

Requirements:

Minimum of 3 years’ experience in hotel or hospitality management. A degree or HND in Hospitality Management, Business Administration, or a related field is an advantage. Strong leadership, communication, and organisational skills. Good knowledge of hotel operations and customer service. Ability to manage staff and resolve issues effectively. Ability to work under pressure and handle multiple responsibilities. Must be proactive, professional, trustworthy, and results-oriented.