Mandarin Speaker

Job description

Handling customer's complain and give information. Make reports on customer complaints and follow-up actions to solve the problem.

Requirements

Indonesian citizen with minimal Diploma 3 Prefer having customer service or similar related working experience, but Fresh Graduate are welcome to apply Proficient at Mandarin at min HSK level 3 Able to communicate effectively to all internal and external customers through written and verbal communication Proficiency in using basic office software, including Word/Excel/PowerPoint Ready to work on shifting Willing to be placed in Jakarta Selatan

Skills: Customer Service, Standard Mandarin, Customer Support, Call Center, Communication Skills, Problem Solving