Agent Customer Service

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

Job Descriptions:

• Handling customers complaints and give an information by Live Chat.
• Create reports on customer complaints and follow-up actions to resolve the issue.

Requirements:

• Minimum. D3 in any major.
• At least 1 year of experience in a contact center/customer service.
• Willing to work on a shift of 24 hours (including night shift).
• Willing to place in Tegal, Central Java.
• Able to join as soon as possible.

Note:

• This recruitment process is free of charge.
• Only shortlisted candidates will be invited to next process.
• This job will be processed for Reguler and Daily Worker positions.

With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:

• Fulfilling Career
• Professional Growth
• Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.)
• Growing Culture

Skills: Customer Service, Problem Solving, Communication Skills