Sales Admin

Requirement:

1. Candidates must possess at least a diploma or bachelor’s degree in any major.
2. Minimum of 1 years' experience in sales admin or related field.
3. Proficiency in data processing skills, specifically Google Sheets and Microsoft Excel.
4. Knowledge of logistics operations and market dynamics is a plus.
5. Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
6. Excellent verbal and written communication skills for effective interaction with team members and stakeholders.

Job Description:

1. Provide administrative and operational support to the sales division, including managing product returns, claims, and developing sales admin shift schedules.
2. Input transaction data and manage price entries within the company's system.
3. Coordinate with operations to track goods locations for all projects, ensure customer delivery note returns, and maintain timely deliveries (SLA adherence).
4. Conduct regular transaction reconciliations.
5. Attend meetings with new clients.
6. Assist in generating operational performance reports for customers.
7. Offer direct customer service for shipment drop-offs.
8. Handle and resolve customers' questions or complaints.
9. Provide customers with comprehensive and specific product information to suit their individual requirements.
10. Foster and uphold strong customer relationships.

Skills: Administration, Customer Service, Google Sheets, Microsoft Excel, Customer Relations