Project Support (PS) – Functional

Key Responsibilities:

Provide functional support throughout project implementation phases

Liaise with business stakeholders and end users to gather and clarify requirements

Support functional testing, UAT coordination, and issue resolution

Document business processes, functional specifications, and change requests

Coordinate with technical teams to ensure functional requirements are properly translated into system solutions

Assist in troubleshooting functional/system issues raised by users

Provide regular status updates and reports to project stakeholders

Requirements:

5–8 years of functional experience in Project Support, Functional Consulting, or Business Analysis

Finacle experience/knowledge is a strong value-add

Strong understanding of core banking business processes

Proven experience working directly with business stakeholders and end users in a banking/financial services environment

Excellent communication and coordination skills

Available to join immediately

Strong problem-solving skills and attention to detail

Nice to Have:

Prior experience in banking/financial services implementation projects

Exposure to other core banking systems (Temenos, Flexcube) if no direct Finacle background

Experience working in cross-cultural/multinational project teams