Mandarin-speaking Lead Qualification / Telesales Agent

Job Descriptions :

• Conduct outbound calls and WhatsApp outreach to potential B2B customers in Mandarin.
• Qualify leads based on customer needs, business profile, and project requirements.
• Introduce products or solutions and identify potential sales opportunities.
• Follow up with qualified leads and support the Proof of Concept (PoC) process.
• Maintain accurate lead information, follow-ups, and activity records in the CRM.
• Prepare regular reports and updates on lead progress and outreach activities.
• Work toward assigned outreach, lead qualification, and conversion targets.

Job Qualifications :

• Bachelor’s degree (S1) from any major.
• HSK 4 or above.
• Native or near-native Mandarin proficiency, both spoken and written.
• Good English communication skills, both spoken and written.
• Experience in telesales, telemarketing, call center, lead qualification, or B2B outreach is preferred.
• Confident and comfortable making frequent outbound calls and WhatsApp outreach in Mandarin.
• Strong communication, follow-up, and customer engagement skills.
• Comfortable working with targets and performance-based KPIs.
• Detail-oriented and able to maintain accurate CRM records and reports.

Skills: Marketing Communications, B2B Sales, B2B Marketing